choose a good estate agent

How To Choose A Good Estate Agent

One of the most important things to do when selling your home is to make sure you choose a good estate agent!

You love your home and West Lothian, but you’ve also realised that you need somewhere new. Perhaps somewhere larger, somewhere with a more extensive garden, somewhere closer to the countryside, or even somewhere a little smaller. Yes, you’ve got a dose of ‘ready to move! So, how do you find the best estate agent, and what questions should you ask?

As property experts in the West Lothian area, we at Property Webb thought we’d give you our seven tips so that you can choose the best estate agent for you.

Phone a Friend

Ask for recommendations. Friends and family can point you in the right direction and steer you away from the agents to avoid! Ask them if they’ve had a great experience with a particular estate agent, and enquire about how communicative, knowledgeable and friendly the agent was. Did the agent get the job done – and achieve the asking price or above?

Tip: Social media is your friend! If you’re a member of a Facebook community group in a particular area, post your questions in that group. And while you’re there, check out local estate agents’ profiles to discover more about their local area knowledge and understand how they interact with the local community.

Read Reviews

Check out estate agents’ reviews online. Facebook reviews, Google reviews and reviews on All Agents can all give you an insight into other customers’ experiences. Have a read-through to get a good idea of whether an agent is worth shortlisting.

Tip: Always have an open mind when reading reviews because while most will be genuine, some negative ones (and some positive ones) may not be.


View the estate agent’s current listings online. How do they present their properties? How good are their pictures? Do they have cars in the driveway? Bins in the image? Are the beds unmade and the property untidy? If the agent doesn’t care how your property is presented online, why would they care about your sale? Remember, these days, the property websites are your estate’s agent’s window, and this is how buyers will choose to view your home. A lousy picture will put the buyers off rather than encourage them to view it.

Tip: Ask your estate agent for any advice they offer for presenting your home & how best to stage your home to sell. Beware of the agent who tells you, “it’s fine, it will sell, it’s a seller’s market” these agents are only interested in getting your home on the market, not the sale of your home, and this could cost you thousands.

Check the Agents Website

If you have a couple of shortlisted estate agents, check out their websites. Compare and contrast the services they offer and the fees they charge. Research where they market their properties and check out their social media feeds.

Tip: If you’re comparing and contrasting, you must ensure you know what your chosen estate agent wants you to do for you. Write a wish list of your requirements.

Review your Agent’s Performance

Remember, your estate agent will work for you to get your house marketed and sold. But it’s a two-way thing, and you will need to do what you can to help them do their job too. Your agent should be prepared to communicate with you if they think things should change, like a price review. And you should feel confident enough to ask about performance and see results or otherwise.

Tip: Clearly understand your expectations and what you will want to review. Is it the number of people shown your property, or is it the number of hits on property websites? Is it about proactive calls made to prospective buyers, or is it to get an offer within a specific timeframe?

Same Difference

When you are narrowing down your shortlist, have a look at the properties that the agent sells.

  • Are they similar to your house?
  • Do they have any experience selling homes comparable to your property?
  • Can they talk with good knowledge about the local area?
  • How accurate are these valuations?

All these are a must because you need to know that your agent knows what they are doing and can convey that to a prospective buyer.

Tip: If you want to know how much similar properties have sold for, have a look online so that you are fully informed.

Trust your Gut Instinct

There’s a lot to be said for getting a feel for whether you have picked the right agent to market your property. Something may click into place when you’re having a conversation, or you may know immediately that the agent is for you. Trust your instinct, as it may well be right.

Tip: When we say trust your instinct, ensure you carry out the checks and reviews!

For no-obligation advice on selling your West Lothian home, please get in touch with our expert property team at Property Webb on 01506 637553.

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